Privacy Policy of Identic AI Ltd.

I. Personal Data

While our services are designed to be used without the submission of personal data, specific scenarios may necessitate the collection of personal information. In such cases, you will be informed explicitly.

Unless stated otherwise, we typically collect and store only the data you've provided to us willingly, either through our data input forms or through other active means of interaction with our platform.

Personal data includes any information related to an identified or identifiable person, like your name, address, or phone number.

II. Collection, Processing, and Use of Personal Data

To render the services outlined in our General Terms and Conditions (GTC), we may need to collect, process, and use personal and other data you provide during registration and other activities.

a. Obligatory Data during Registration:

  • Email address or social network account.
  • Password.

b. Optional Data for User Profile:

  • Postal code/city.
  • Date of birth.
  • Gender.

c. Access Data: Upon logging into Identic AI, you'll be identified via the email or social network account used during registration and the password set by you.

d. Data Logged During Access: Every time Identic AI is accessed, specific usage data is transmitted and logged. This includes:

  • IP address.
  • User ID on Identic AI.
  • Accessed page name.
  • Date and time of access.
  • Referrer URL.
  • Session ID.

e. Login Data Sets: When logging into Identic AI, we store:

  • Date and time of login.
  • User ID on Identic AI.
  • Access method.
  • IP address.
  • Session cookie number.
  • Session ID.

f.We may collect and process the following data:

  • Company Information: When a company registers on our platform, we collect company details, contact information, and other necessary data to ensure a smooth transactional experience.
  • Product Information: This includes product pictures, SKU numbers, and product names. This information is used for the AI generation of 3D digital twins and AR content.
  • End User Interactions: We collect data on the number of times a product page is opened, the number of times end users open the AR content link, interactions with the 3D content, and the geolocation of end users for statistics.
  • Other Information: We may also collect other types of information that you choose to provide or that we obtain from third parties.

III. Purpose of Data Collection

The primary goal of collecting personal data is to provide a secure, efficient, and customized experience on Identic AI. We utilize personal data for:

  • Ensuring the functionality of Identic AI services.
  • Generate 3D and AR content for products.
  • Conduct analysis and produce statistics related to user behaviors.
  • Customizing and improving our services and content.
  • Informing users about our services and promotions.
  • Sending marketing communications.
  • Preventing and investigating prohibited or illegal activities.
  • Enforcing our GTC.

IV. Use of Cookies

a. General Information: If you use our website for information, we collect certain data essential for the website's functionality, stability, and security.

b. About Cookies: Cookies are tiny text files that store specific user data. They can't run programs or deliver viruses but enhance the user-friendliness of websites.

c. Types of Cookies: We use:

  • Transient cookies: These are deleted when you close the browser.
  • Persistent cookies: These remain until they expire or are deleted.

d. Browser Settings: You can modify browser settings to reject cookies. However, doing so might limit some functionalities of Identic AI.

e. Cookies for Identification: For users with accounts, cookies help in identifying them during subsequent visits, so they don't need to log in repeatedly.

f. Use of HTML5 Storage Objects: These are stored on your device and retain data irrespective of the browser you use. They don't expire automatically.

V. Collection and Processing of Personal Data

We process personal data only when you willingly provide it to us. It's primarily for service provision, customer support, and marketing.

VI. Storage Duration

Typically, we retain data for three years post our last contact. However, certain scenarios like contractual obligations might necessitate extended storage.

VII. Tools and Applications

  • Identic AI integrates with various tools and applications, both within and outside the platform, to enhance user experience.

VIII. Children's Data

Our services aren't designed for individuals below 16. If we inadvertently collect such data, it will be deleted upon discovery.

IX. Your Rights

As per GDPR, you have specific rights concerning your data:

  • Right to information.
  • Right to rectification and erasure.
  • Right to restrict processing.
  • Right to data portability.
  • Right to object.
  • Right to withdraw consent.

X. DATA SECURITY

We employ various technical and organizational measures to ensure the protection of your data. However, no method of transmission or storage is 100% secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

XI. INTELLECTUAL PROPERTY RIGHTS

All rights for the software and generated 3D assets are owned by Identic AI Ltd. All rights for the content obtained from e-commerce product pages are retained by our B2B customers. All intellectual property rights for the software belong to Identic AI Ltd.

XII. ACCEPTANCE OF TERMS

By registering on our platform, customers agree to be bound by our terms and conditions.

XIII. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. If we make significant changes, we will notify you through the platform or other communication methods.

XIV. CONTACT US

Identic ai Ltd

5200 Brugg

Habsburgerstrasse 50

info@identic.ai